FAQs

Can I visit you?

Sure, your visit is welcome.

How to get your factory?

Railway station: Xiamen & North Xiamen & Jinjiang & Quanzhou
About 1 hour by car.
Airport: Xiamen & Jinjiang
About 50 minutes by car.

How can I get the price?

We usually quote within 24 hours after we get your inquiry.

About price

Price is based on QTY, payment terms, time of delivery.

How about the price?

We are the manufacturer, not dealers, so you can get the nice price and quality.

How to place an order?

Inquiry—discuss the details of machine—quotation –confirmation layout and contract—payment in advance order to factory—inform customer—paymet balance 
—contact ship booking container—load container—inform all documents—made 
original documents—sent documents to customer by express—inform customer and follow tracking—after customer inform arrange technology after-sales service.

About customization

ODM/OEM business partner will be warmly welcome.

How to get the most suitable model with competitive price?

Please tell us what are you going to do with the machine, and we’ll find the most suitable model with competitive price for you.(  what's material  to cutting or engraving? And what’s Max. size of carved material? Do you mainly engrave or cut? If cut, what is your Max. cutting thickness?)

Can I negotiate the prices for the machine?

Yes, we may consider great discounts for mass quantity.

How to install the machine?

Usually the installation should be conducted by Joborn engineer, otherwise, the customer should have the authority given by Joborn, and strictly follow the instruction.